About us

Your customer account

Track orders, manage addresses, reviews and alerts, download your data: what the account offers and how to keep it secure.

Updated November 9, 2026

Your space

  • Orders

    Your order history and details, a printable version and the option to reorder the same items.

  • Addresses

    An address book with a default address to save time.

  • Wishlist and comparison

    To plan your purchases; a saved product is neither reserved nor locked at its price.

  • Reviews

    Your published and pending reviews, and the products you can review.

  • Availability alerts

    The products you asked to be notified about.

Sign-in and security

Use an email address you can access and a unique password. If you forget it, use the secure reset from the sign-in page. Esthetic Point will never ask for your password by phone or email. If you suspect someone else has access, change your password and let us know.

Addresses and invoices

Changing your address book does not change an order already shipped or an invoice already issued. To correct a current purchase, contact us; accounting documents are corrected in line with the applicable rules.

Your data and closing the account

In the “Privacy” section of your account, you can download a copy of your data and send a request to delete the account. The request is reviewed by our customer service: it does not mean every record is erased immediately. Documents we must keep by law, or need to defend legal claims, are kept for the applicable period. You can also write to contact@esthetic-point.com. Closing the account does not affect your rights on past purchases.

Still have a question?

Write to us with your order number or the product reference and we will give you a precise answer.

contact@esthetic-point.com