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Right of withdrawal

Withdraw from a purchase

Did you buy as a private individual? You can withdraw online within 14 days of receipt, without giving any reason. Enter the order number and the e-mail address used for the order.

No reason needed 14 days after receipt Instant acknowledgement

1Find your order

Enter the order number and the e-mail used for the purchase.

The number is in the confirmation e-mail of your request.

Order items are shown only after the order number and e-mail are verified.

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